Distance Selling Contract

Last updated: 10/13/2025

This Distance Selling Agreement (“Agreement”) is made between:

Seller: M ETKINLIK YONETIMI ORG. TIC. A.Ş.
Registered Address:  Etiler Mah. Bebek Yokusu Sok., Ugurel Apt. No:5 D:8, Besıktas/Istanbul/Turkey
Email: info@kmhomecollection.com 

Buyer: The individual or entity purchasing goods through [www.kmhomecllection.com] (“Website”).

Both parties agree to the following terms and conditions:

1. Subject of the Agreement

This Agreement governs the sale and delivery of goods or services ordered electronically by the Buyer via the Website operated by the Seller, pursuant to the provisions of the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation published in the Official Gazette No. 29188.

2. Product Information

The essential characteristics, total sales price (including taxes), payment method, and delivery terms of each product are listed on the relevant product page.
The information displayed at the time of the Buyer’s order constitutes part of this Agreement.

3. Order and Payment

The Buyer places an order electronically through the Website.
Payment is collected via secure payment systems (such as Payoneer, Shopify Payments, or other authorized providers).
The order becomes valid once payment is successfully completed.

4. Delivery

  • Products are delivered to the shipping address provided by the Buyer.

  • Delivery times vary depending on product type and destination; estimated delivery periods are stated on the Website.

  • The Seller is not responsible for delays caused by customs procedures or force majeure (natural disasters, strikes, war, etc.).

5. Right of Withdrawal (Return Policy)

  • The Buyer has the right to withdraw from the Agreement within 14 days from the date of delivery without providing any reason.

  • To exercise this right, the Buyer must notify the Seller via email: info@kmhomecollection.com before the expiration of the withdrawal period.

  • The product must be unused, undamaged, and returned in its original packaging.

  • Once the returned goods are received and inspected, the Seller will refund the purchase price (excluding shipping) to the Buyer’s original payment method within 10 business days.

  • Personalized or custom-made products (e.g., monogrammed or embroidered items) are not eligible for return or exchange.

6. Obligations of the Seller

The Seller is responsible for ensuring that the product:

  • Matches the description provided on the Website.

  • Is suitable for its intended use.

  • Is delivered within the promised timeframe.

7. Obligations of the Buyer

The Buyer agrees to:

  • Provide accurate shipping and billing information.

  • Accept delivery and inspect the product upon arrival.

  • Cover any customs or import duties charged by the destination country.

8. Warranty

Products are covered by the standard manufacturer’s warranty, if applicable.
The Seller is not responsible for damages caused by misuse, incorrect washing, or neglect by the Buyer.

9. Governing Law and Jurisdiction

This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.
Any disputes arising under this Agreement shall be submitted to the Istanbul (Çağlayan) Consumer Arbitration Committee or the Turkish Courts.

10. Effective Date

By confirming an order on the Website, the Buyer acknowledges having read and accepted this Distance Selling Agreement electronically.

Seller: M ETKINLIK YONETIMI ORG. TIC. A.Ş.
Website: www.kmhomecollection.com
Email: info@kmhomecollection.com